Refund policy
Returns
We have a 30-day return policy — you have 30 days after your hat arrives to request a return. To be eligible, your item must be in the same condition you received it: unworn, unwashed, with tags and original packaging. (A hat that's already logged a round, sadly, can't come back.) You'll also need your order number or proof of purchase.
To start a return, email us at returns@forerealgolf.co with your order number. Once your return is approved, we'll send you the return address and instructions. You're responsible for return shipping, unless the item arrived damaged or we sent the wrong one — then it's on us. Please don't ship anything back before requesting a return; items sent back without an approved request can't be accepted.
Questions about a return? Email returns@forerealgolf.co anytime.
Damages and issues
Please inspect your order as soon as it arrives. If anything's defective, damaged, or not what you ordered, email returns@forerealgolf.co right away and we'll make it right — return shipping included.
Exceptions / non-returnable items
Certain types of items cannot be returned, like gift cards and custom products (such as special orders or personalized items). Questions about a specific item? Just ask: email returns@forerealgolf.co.
Exchanges
Want a different slogan or color? The fastest way is to return what you have, and once it's approved, place a new order for the one you want.
Refunds
Once we've received and inspected your return, we'll let you know if it's approved. If it is, we'll refund your original payment method within 10 business days. Your bank or card company may take a little longer to post it — if it's been more than 15 business days since approval, email returns@forerealgolf.co and we'll chase it down.